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Below you'll find a sampling of what our customers have had to say about us. Note: the opinions expressed here reflect the opinion of that person, alone, and should be taken as such.
I love my new screen!!! Thank You! My old one was sat and stepped on by my two kids by accident. I really appreciate the installation advice via YouTube. I would recommend your company and service to all my friends, and everyone wanting to fix a broken LCD screen. Thank You!
- Gilda S. December, 2009
I just received a new LCD screen from you, and it works great! I used your online video directions of how to replace a screen and I am sure I saved myself some bucks there. Thanks for the great service and products! Keep doing the same things!
- Katharine W. October, 2009
When my lap top screen first broke, I was pretty upset. At that point, I was left with two options; buy a new laptop at a cost close to $1000 plus set up time or send my laptop into HP, pay close to $700 and wait 4-6 weeks. Thanks to ScreenTek I was able to save close to $400 dollares have the screen sent to me in two days and with help from a local repairman be back to work. Great Job!
- Chris R. February, 2006
The screen arrived the next day as promised and works perfectly. I am completely satisfied with the purchase. But more importantly, I want to thank you for making the transaction so smooth and easy.
I had tried to order the same screen through the laptop manufacturer. I gave up after being on hold for more than an hour, hung-up on, transferred to the wrong person and sent to "technical specialists" who clearly had no clue what they were talking about.
ScreenTek provided the polar opposite experience. The phone was answered on the second ring and I was transferred to you. You knew exactly what I needed and got it to me fast. While it would be nice to order without having to submit a signature, you made that part easy, too. Smooth, easy and efficient; that's what I want in an on-line transaction and that's what you provided. And you also did it for $100 less than the manufacture was asking! I don't think I could design a better experience.
- Brian Law Student, University of Pennsylvania January, 2006
The screen arrived on time as advertised and worked like a charm! Thank you for your courteous and prompt handling of my problem and for the help your sales staff gave me in diagnosing the situation. Also, thanks for the follow up note! I've been dealing with on-line parts and software purchasing for some time and you wouldn't believe the attitudes and hoops to jump through to get to talk to someone or get an incorrectly shipped order resolved. I really appreciate you guys! I'll keep you at the top of my resource list.
- Dex O. Owner, Absolute Solutions January, 2006
The LCD is where it belongs and basically functions flawlessly ... The a22p is in my personal use as an empedded SW-development platform. End of last summer the PC was in a mild accident. PC intact. 20% of LCD survived. Back light didn't. Battery life doubled. The machine continued in daily use via remote desktop.
I could not locate a suitable substitute for the whole thing from any mfgr local lineup. Spending new laptop equvalent amount of money, only to obtain replacement LCD from IBM, did not appeal either. No other source of LCD's available locally, I spent few evenings browsing the web, made handfull of phone calls to the new continent and you know the rest.
Dealing with you was as snappy as I was expecting. Somewhat strict logistic timing was met with ease. As you might have guessed the display is currently in Finland Europe. I've got frequent but unpredictable connections between here and US.
... What can I say? In this unwanted messy incident ScreenTek was a great relief. Thank you.
- Pepsi K. (customer in Finland) January, 2006
The screen is a beauty, better than the original and the installation was a snap thanks to your online instructions.
- Christel February, 2006
The display replacement went great. I will be sure to recommend ScreenTek to anyone in the market. I checked with Dell support before coming to you and was very unhappy with the level of support and pricing offered. You are the perfect solution for anyone with some level of computer building experience. Thanks again.
- Ian R. January, 2006
Thanks for the follow up. Fantastic (all around) service from sales to delivery ... we will defiantly use your company again in the future. We had originally thought that we would need to send the computer off for repair ($800 to $1,000). However after reading your 'Laptop LCD Removal Instructions' we were able to replace the monitor ourselves in about 15 minutes.
- Reed J. January, 2006
Your service far outshined Dell's. I was very pleased the way you continued to work with me until I was completely satisfied, and I will definitely recommend you and your company.
- Stan F. January, 2006
I have replaced 4 screens in the past 2 years, and have had great service from your company. I most certainly have referred others to your site for screen needs and will purchase again as the need arises. Thanks.
- Nick T. January, 2006
Thanks for the follow up. I received the LCD next day and installed it immediately. I will keep your contact info on file and recommend you if I know of anyone in need of replacement.
- Bill K. January, 2006
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